Vaytoven help center
How can we help?
Booking
- How to book a stay Search, pick dates, confirm guests, pay. The host has 24 hours to accept; charge captures on acceptance.
- Changing dates or guest count Both sides must agree to a change. We re-quote the price and only charge or refund the difference.
- What's included in my stay Linens, towels, basic toiletries, and Wi-Fi are standard. Each listing notes anything additional or excluded.
Cancellation
- Flexible cancellation policy Full refund if you cancel at least 24 hours before check-in. No refund within 24 hours.
- Moderate cancellation policy Full refund if you cancel 5+ days before check-in. 50% between 5 days and 24 hours. No refund within 24 hours.
- Strict cancellation policy 50% refund if you cancel 7+ days before check-in. No refund within 7 days.